We ship worldwide. Orders generally leave our warehouse in 2-7 business days. (Please note during high volume periods, processing time)

We ship worldwide. Orders generally leave our warehouse in 2-7 business days. (Please note during high volume periods, processing time)
Thank you for shopping at cocoparo.com. We hope you are satisfied with your order, but just in case you're not 100% satisfied, we've made the return process super easy for you.
1. Your order number
2.The item(s) you‘d like to return/exchange;
3. Reasons for each return/exchange item(for quality issue please attach pictures);
4. New item link/color/size for exchange.
PLEASE NOTE: Besides quality reasons, return shipping fees are at your own expense.
If you haven’t received a refund yet, please check your bank/paypal account or contact your credit card company, it may take some time before your refund is officially posted. You can also contact our customer service to check cs@cocoparo.com.
We accept order cancellation before the product is shipped or produced. After the parcel is shipped out, the order can not be cancelled.
If you run into any issues, feel free to drop us an email at cs@cocoparo.com.
Keep deep and light colors separate to avoid color transfer in the wash.