FAQ
Q: How to choose my size?
*For size choosing, we recommend sizing up one size/two sizes bigger than your usual size.
*Please note that this is a general guideline. Since everyone's body shape is different and sizing standards may vary between brands. To accurately select the right size, it's best to check the size chart.
*If you have any questions about choosing a size, please send your body shape including Height, Weight, Chest Size, Waist Size to cs@cocoparo.com.
Q: How long will I receive the order?
Delivery Time=Order Preparing Time+Shipping Time
Order Preparing Time: 2-5 Business Days
Shipping Time:
| Country/Region | Processing time | Shipping Time |
| United States | 1-5 business days | 7-15 Business days |
| Canada | 1-5 business days | 7-18 Business days |
| Australia | 1-5 business days | 7-15 Business days |
| Europe | 1-5 business days | 7-18 Business days |
| Rest of World | 1-5 business days | 7-18 Business days |
Standard Shipping: 7-15 business days of shipping time, for remote areas, it may take up to 20 business days of shipping time.
Q: How to track my order?
A: After the order has been shipped, there will be an email sent to your registered email address with logistic company and tracking number, you can tracking delivering details by visiting https://www.17track.net/en .
Dedicated To Serve
Our friendly customer service looks after you every step of the way. If you have a question or comment, feel free to contact us at any time, we will reply your email within 1 business day.
Email Us: cs@cocoparo.com
Response within 24 hours.
Facebook Messenger 24/7
Please kindly note that during peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number.